Legal Notice

This Legal Notice is structured to meet Dutch e-commerce regulations and strict marketplace compliance standards.

Company Identity

Contact Information

  • Email: Info@tilacompany.store

  • Phone: +31 58 2165707

  • Customer Support Hours: Monday to Friday, 9:00 AM to 5:00 PM (CET)

  • Live Chat: Available 24/7

  • Response Time: Within 24 to 48 hours during business days

  • Time Zone: Central European Summer Time (CEST)

Registration & Taxation

  • VAT Identification Number: NL806877224B01

Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which can be accessed at http://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

By clicking Place Order, you acknowledge that you have read, understood, and agreed to be bound by our Terms of Service, Privacy Policy, Shipping Policy, Return Policy & Refund Policy, and Payment Policy, each of which forms part of the agreement between you and Tilacompany. We strongly encourage you to review your order summary one final time before submitting it, as once your order moves into processing, we may not be able to accommodate further changes or cancellation requests.